TR
Thabelo R

1 reviews | Active since Feb 2017

07 Feb 2017, 10:36

Please cancel it. And don’t bill me.

<p>Hi</p> <p> </p> <p>I have been trying to contact you from Friday to cancel an upgrade</p> <p> </p> <p>Since Friday I went to a Telkom store, called the Telkom upgrade department and no one was no help.</p> <p> </p> <p>Since you are not Telkom, please do not bill my account because I haven’t even received the device.</p> <p> </p> <p>And as for Telkom, please do not let anyone bill my account as you made it clear that you can’t help me since they are not part of Telkom .</p> <p> </p> <p>I am not trying to be rude, but if you were in my shoes , you were going to understand how frustrating it is to wait for two hours on a phone call for 3 days with no answers.</p> <p>Spend my petrol money to go to Telkom gateway twice, only to be told they can’t help me.</p> <p> </p> <p>Please cancel it. And don’t bill me.</p> <p> </p> <p> </p> <p>Number : 081 ********** </p>

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Replies (1)
Selldirect
Selldirect's reply07 Feb 2017, 10:54
Official

Thank you for advising us of your query.

Cancellation has been requested on your application, you can expect a call shortly from the Cancellations Department for advise further.

Regards,

Selldirect Team