SW
Sonja W

1 reviews | Active since Oct 2009

31 Oct 2018, 10:09

Phone repair

My phone has been broken since 1 November still waiting.

0
Replies (1)
Selldirect
Selldirect's reply31 Oct 2018, 12:57
Official

Thank you for advising us of your query.

We have looked through your request and can confirm that it is currently pending approval from Monitor (your insurer). The requisite changes which initially resulted in the claim being rejected have been made, have been made by your network.

We have sent an inquiry to Monitor to confirm the current status of your claim, you can follow up with them on ***

Kind Regards,

SDM Team

Best regards,