wS
william S

1 reviews | Active since Nov 2010

05 Oct 2015, 14:50

PAYMENT TAKEN DECEPTIVELY.

ON THE 21/09/2015 MONEY WAS TAKEN OUT OF MY BANK ACCOUNT WITHOUT MY DEAL BEING APPROVED BY TELKOMDIRECT AND LIES TOLD TO ME THAT I WILL RECEIVE MY ORDER IN A FEW DAYS. NOTHING HAPPENED AND TODAY IS THE5/10/2015. I CALLED IN AND WAS TOLD THAT ONLY TODAY SELL DIRECT WAS NOTIFIED BY TELKOMDIRECT THAT MY CREDIT CHECH WAS ADVERSE SO I DO NOT QUALIFY. GILLIAN TOLD ME I WILL BE REFUNDED ON THE 15/10/2015. SHE ALSO TOLD ME TO ADD A FEW DAYS AS THEY BANK WITH FNB AND I WITH STANDARD BANK. I NOTCE THIS COMPANY HAS OVER 300 COMPLAINTS ON THIS SITE ALONE.

0
Replies (1)
Selldirect
Selldirect's reply06 Oct 2015, 11:13
Official
Hello graceman,

Thank you for taking the time to notify us of your query.

Please accept our sincerest apologies for all inconvenience and frustration caused.

As discussed with one of our officers, regrettably your application has been declined by Telkom Credit Vetting.
Please contact Trans Union for more information.

Kind Regards
Selldirect team