SM
Sameer M
1 reviews | Active since Oct 2017
04 Oct 2017, 11:51
Pathetic srvice
Pathetic experience from sell direct they never answer the phone keep blaming telkom for issues that are liable on them Calling telkom staff un trained Will be broadcasting this on other media and friend making sure no1 else experiences this
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Selldirect's replyOfficial
04 Oct 2017, 12:23Thank you for advising us of your query.
We have looked into your request. You called in wishing to migrate to a higher package, please understand the network does not permit migration within the first 3 months of the contract going active. When you are able to finally migrate you will have to go to your nearest Telkom store to make the request as Telkom 3rd parties are not able to process contract migrations, only Prepaid to Post paid migrations.
Your activation was processed on 03/10/17, you should be able to migrate at a store on 03/01/18.
Kind Regards,
SDM Team
Best regards,
Selldirect's reply04 Oct 2017, 12:23
Official
Thank you for advising us of your query.
We have looked into your request. You called in wishing to migrate to a higher package, please understand the network does not permit migration within the first 3 months of the contract going active. When you are able to finally migrate you will have to go to your nearest Telkom store to make the request as Telkom 3rd parties are not able to process contract migrations, only Prepaid to Post paid migrations.
Your activation was processed on 03/10/17, you should be able to migrate at a store on 03/01/18.
Kind Regards,
SDM Team
Best regards,