1 reviews | Active since Jan 2017
Pathetic... Shouldnt even be allowed to contact Telkom customers
<p>in 2015 i upgraded my contract with them, they sent me an LTE sim card as well. on going phone calls, which they never answer, a year went past. this year i finally managed to get through. </p> <p>they said the sim card they sent was abandoned bec they transfered it to old sim, which is not LTE when i have an LTE phone.</p> <p>so this week i recieved my Sim Card, tuesday, the sim is still not active and i im so tired of calling in.</p> <p>they are thee worst people customer services i have ever delt with in my entire life.</p> <p>I feel that Telkom will loose customers because of their incompetence. </p> <p>Imagine being me, i loose signal where ever i go, not able to use my phone. going on 2 years now. who is my service Provider? Telkom. sooo who will i not take a contract out with? That will be Telkom. so they have inevitably lost a customer.</p> <p> </p> <p>i really dont care what they try to do. sell direct need to direct themselves out of my life...</p>
Thank you for advising us of your query.
We went back on the records and were unable to track any interactions with you during the time period specified as it appears you have been dealing with the service provider directly. The first interaction with you was on 05.01.2017 to report that the sim card was faulty, a replacement sim card was sent to you and a sim swop processed.
One of our consultants will contact you shortly to follow up.
Regards,
Selldirect Team
Thank you for advising us of your query.
We went back on the records and were unable to track any interactions with you during the time period specified as it appears you have been dealing with the service provider directly. The first interaction with you was on 05.01.2017 to report that the sim card was faulty, a replacement sim card was sent to you and a sim swop processed.
One of our consultants will contact you shortly to follow up.
Regards,
Selldirect Team
