DW
David W
1 reviews | Active since Feb 2015
03 Feb 2015, 12:10
Pathetic services - Useless company
DO NOT UNDER ANY CIRCUMSTANCES USE SELL DIRECT - THEIR SERVICE IS PATHETIC AND EXTREMELY FRUSTRATING <br> <br> To Celldirect I want to say: Ensure that you keep to your Guarantee to refund me in FULL for BOTH CONTRACTS on Thursday, 5 February 2015 as your courier never contacted me to schedule a delivery, and that was my explicit instruction agreed to by your agents on numerous occasions. <br> <br> I expect Portia Calata and Tashreq Achmat to send me proof of the FULL refund for BOTH CONTRACTS on Thursday, 5 February 2015.
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Selldirect's replyOfficial
05 Feb 2015, 12:13Hello RENBOARD,
Thank You for taking the time to notify us of your query.
We sincerely apologise for all inconvenience and frustration caused.
One of our consultants has been in contact with you to resolve your query, we will follow up on your order regularly to ensure a smooth process moving forward.
Kind Regards
Selldirect Team
Thank You for taking the time to notify us of your query.
We sincerely apologise for all inconvenience and frustration caused.
One of our consultants has been in contact with you to resolve your query, we will follow up on your order regularly to ensure a smooth process moving forward.
Kind Regards
Selldirect Team
Selldirect's reply05 Feb 2015, 12:13
Official
Hello RENBOARD,
Thank You for taking the time to notify us of your query.
We sincerely apologise for all inconvenience and frustration caused.
One of our consultants has been in contact with you to resolve your query, we will follow up on your order regularly to ensure a smooth process moving forward.
Kind Regards
Selldirect Team
Thank You for taking the time to notify us of your query.
We sincerely apologise for all inconvenience and frustration caused.
One of our consultants has been in contact with you to resolve your query, we will follow up on your order regularly to ensure a smooth process moving forward.
Kind Regards
Selldirect Team