Pathetic service

Item: Selldirect
Rating: 1
Author: sharnel S

Sell Direct has contacted me 2 weeks ago and sold me the Telkom Data. No response as yet

Helpful (0)

Replies (2)

Selldirect's replyOfficial

09 May 2018, 09:39

Thank you for advising us of your query.

Your application has been declined by Telkom's Credit Vetting department. An SMS was sent to your 079 number to advise on the status of your order. One of our consultants will get in touch with you shortly to advise further on the decline.

Apologies for any inconvenience caused.

Kind Regards,

SDM Team

Best regards,

Selldirect's reply09 May 2018, 09:39

Official

Thank you for advising us of your query.

Apologies for any inconvenience caused.

Kind Regards,

SDM Team

Best regards,

sharnel S's updateReviewer Update

09 May 2018, 09:53

Please explain why did I receive 2 calls on that day, 1 whom captured my application and the other who confirmed delivery, which took so much of my time. Why do you over promise and under deliver? , And when we try calling your contact number ********** 110, you select the option to hold on for an agent, but no one picks up.

sharnel S's update09 May 2018, 09:53

Reviewer Update