SN
Sam N

1 reviews | Active since Jun 2018

09 Jun 2018, 10:52

pathetic selldirect

Poor service and assistance with Selldirect with respect to cancellation of a telkom contract taken out with them. Some months later and i am still trying to cancel this contract. Strongly advise against taking out any contracts with such provider

0
Replies (2)
Selldirect
Selldirect's reply11 Jun 2018, 08:26
Official

Thank you for advising us of your query.

We have investigated your case and can confirm that SDM received a request for call recording from Telkom as well as confirmation of which package you agreed to.

We investigated the call recordings and sent them along to Telkom with our findings, your case is pending with Telkom's support centre. We will follow up on your behalf and get in touch with you during the course of the day.

Please accept our apologies for the delay in resolution.

Kind Regards,

SDM Team

Best regards,

SN
Sam N's update11 Jun 2018, 14:46
Reviewer Update
thank you for this response , none of you team of which there are atleast 3 individuals copied could come back to me to advise the same. Please note i have yet to receive a call from anyone at sell direct .