Outright **********!

I got a call from Sell Direct in December for a mobile router contract. The router was never delivered and in January Stephanie called me again to offer me the router. I agreed to the contract and eventually got the router. Unfortunately, since receiving the router my line has not been activated and Telkom cannot help me because there's no account that's been linked to my profile with them. I tried calling them on ********** 500 as per pamphlet you receive in the packaging of the router. This line just puts you on hold until such time that your patience runs out. I am now at a point where I just don't want this router anymore and will pay the R300 fee that they will probably charge even though the error is on their side. I cannot be spending 2 hours on a call that doesn't get answered everyday for 7 days! Please can these people just come get this router and let me carry on with my life! I'll get a router from my own network provider.