Ordered Mobile phone but it has not been delivered

On the 9th June 2015 I was contacted by one of your Sales Agents offering me a mobile contract phone which was a special offer by Telkom.<br> I end up taking the offer on Top Up for a Samsung Core Prime for and amount of R159.00 per month for 2 years.<br> On the 11th June 2015 and amount of R90.00 was deducted from my cheque account for admin fee.<br> I was further informed that my handset will be delivered with 10 working days. <br> Furthermore I got a call informing me that they will give me an insurance cover at an additional amount of R30.00 which I agreed to. <br> Today is the 10th day I should have received my handset, but I have not. No one from your offices have contacted me.<br> If I do not receive my handset by Friday the 26th June 2015 I will have to cancel my contract as you have failed to deliver as per our agreement.<br> I have not even receive a contract/agreement as I was promised it will be send to me. I have contacted them on the 021 *** there is no respond.<br> I am very disappointed in their service.