1 reviews | Active since Jul 2017

28 Jul 2017, 15:26

Ordered but never received product

<p>I was called by Selldirect and was offered a sell contract. I would have received the phone between 10 and 12 working days. It has all past and I received nothing. I will not pay for something I did not receive. </p>

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Replies (5)
Selldirect
Selldirect's reply31 Jul 2017, 08:09
Official

Thank you for advising us of your query.

We tried to get in touch with you to get your details so we may track on the system and resolve, we were unfortunately unable to make contact with you. We will attempt contact with you again during the course of the day. Please inbox us your ID number so we may track your details in the meantime.

Kind Regards,

SDM Team

Best regards,

's update31 Jul 2017, 08:19
Reviewer Update

I spoke to two different people and repeated my details and you did my work confirmation twice. I have poor reception on Vodacom in the office and I am sure you could have reached me on my landline nr. My id is ***. I did not have any missed calls on my cellphone.

Selldirect
Selldirect's reply31 Jul 2017, 10:44
Official

hi Mariette,

is this your correct number ***? we are still unable to reach you and i am not tracking anything with the id number you provided.

Best regards,

's update31 Jul 2017, 11:05
Reviewer Update

Then leave it thanx. That is my id nr and my phone number. I got 2 calls from you now but when I answer there is no one. The call is disconnected from your side when I pick up

's update31 Jul 2017, 19:56
Reviewer Update

Thank you for your call. The fact that a Micheal phoned me from selldirect ********** 743 on the 7th July and offered me a cell contract and now you can't find me on your database tells me that someone is commiting ***** on your name. It can be the reason why your company have so many bad reviews. I hope you can get this person and stop him from offering phone contracts and giving you a bad name. Greetings Mariette