Not Answering their phones

So tired of this!<br> <br> If you are experiencing a high call volume everyday, for months! Then please increase your phone lines and call center staff! You clearly have more customers then you can handle!<br> <br> I have a problem with my two new contracts and I cant fix it. I am on the Telkom Mobile network but Telkom cant help me because I got the contracts through Selldirect. Selldirect never, and I mean never, answers their phones! I've been phoning for a week now! <br> <br> My previous complaint a few weeks back was about the same issue. My previous query was resolved very quickly and I am grateful for that, but why do I have to complain before someone jumps to attention? <br> <br> Please I haven't been with Selldirect for a month and this is already my second complaint. I'm already sorry I didn't go the Telkom direct route instead. At least they answer their phones.<br> <br> Please ask someone to give me a call.