GG
Geraldine G

1 reviews | Active since Jul 2015

21 Jul 2015, 09:45

NOT A HAPPY CUSTOMER

I was contacted by Selldirect - and agreed to their special offer of a 7\ Tablet and 500MB data. I thought this sounded too good to be true for only R99.00 per month.. The initial R90.00 admin fee was debited to my bank account on 11/07/15.<br> <br> Well its almost three weeks and no-one has contacted me - not logistics - call centre etc. The number they provide you with *** just rings and rings. <br> <br> Should Telkom vetting office decline your application - surely the appropriate response would be for Selldirect to contact you and inform you of such.<br> <br> I have tried sending e-mails - no response/reply.<br> <br> We can all appreciate that Selldirect might be busy - but service of some sort is required.<br> <br> Thank you<br> "

0
Replies (1)
Selldirect
Selldirect's reply21 Jul 2015, 15:36
Official
Hello GGerry,

Thank You for taking the time to notify us of your query.

The R90 was successfully debited from your account on the 13.07.2015.

Your order has been approved by Telkom Credit Vetting and is with our Courier Company ready to deliver.

One of our consultants will contact you shortly to make delivery arrangements.

Kind Regards
Selldirect