NON-DELIVERY OF HANDSET

Good day<br> CAN SOMEONE AT SELL DIRECT PLEASE ANSWER THEIR PHONES?<br> I find it highly unprofessional that a customer service/sales company does not answer their phones when customers are calling. I have tried calling *** and *** and the phone just rings non-stop.<br> Someone called me 21 May 2015 to ask if I am interested in a phone deal to which I eventually agreed. They advised the handset will be delivered within 7 - 10 working days. I received a call the next day 22 May 2015 whereby they asked to debit my account for a once off R90 fee - I agreed to this! So do the Math - From 21 May 2015 until today... Today is the 11th working day! and the handset has not been delivered. The handset is supposed to be delivered to my workplace. I am not in office tomorrow, so this phone needs to be delivered today! Should this phone not be delivered today, I will cancel the deal! DO NOT OVER PROMISE AND UNDER DELIVER!