RD
RANDALL D
1 reviews | Active since Oct 2015
21 Oct 2015, 15:04
NO SIM ACTIVATION
I FINALLY RECEIVED MY HANDSET AFTER 6 WEEKS OF WAITING AND SINCE THEN I WAS TOLD MY NUMBER WOULD BE PORTED WITHIN 24 HOURS.NOT TO MY SUPRISE 24 HOURS HAS SINCE PASSED AND IM STILL WAITING COULD YOU PLEASE ASSIST AS TO HOW LONG IT WOULD TAKE AS YOUR CALL CENTRE AGENTS ARE ALSO NOT GIVING ACCURATE INFORMATION.
Helpful (0)
Replies (1)0
Replies (1)
Selldirect's replyOfficial
22 Oct 2015, 12:17Hello randalldav,
Thank you for bringing this to our attention.
We had an issue with ports due to upgrades done by Telkom to their activation system. We are currently clearing a backlog but have escalated your query for immediate resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
We had an issue with ports due to upgrades done by Telkom to their activation system. We are currently clearing a backlog but have escalated your query for immediate resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Best regards,
Selldirect's reply22 Oct 2015, 12:17
Official
Hello randalldav,
Thank you for bringing this to our attention.
We had an issue with ports due to upgrades done by Telkom to their activation system. We are currently clearing a backlog but have escalated your query for immediate resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
We had an issue with ports due to upgrades done by Telkom to their activation system. We are currently clearing a backlog but have escalated your query for immediate resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Best regards,