KN
Katlego N

1 reviews | Active since Nov 2016

02 Oct 2017, 13:15

No service at all

I thought I'd drop a service request here since this is the only place you recognize when your customers talk to you.

I was sold a phone and a router, the router came a week after scheduled, the phone I was sold is apparently out of stock, how do you sell someone a device that is stock of stock, beats me.

One other very disturbing issue is that your line are always unavailable but my guess is that it is due to the poor to close to no service you have.

Cancel that phone that I had been sold, I don't see a need for it anymore.

I am sure other service providers will appreciate my money.

0
Replies (2)
Selldirect
Selldirect's reply04 Oct 2017, 10:22
Official

Thank you for advising us of your query.

We have escalated with our resolutions team, one of our consultants will get in touch with you during the course of the day to assist with a resolution.

Apologies for any inconvenience caused.

Kind Regards,

SDM Team

KN
Katlego N's update04 Oct 2017, 10:42
Reviewer Update
SDM Team maybe you do not understand. I do not want the device anymore, how your consultant will help me is long overdue. Cancel the outstanding order! Do people have to come here to get your attention? Despicable man!