1 reviews | Active since Jun 2015
NO SERVICE!!!!!!
I am with Telkom Mobile and upgraded my contract through Selldirect who contacted me. I received my Samsung Galacy S7 on 1 April and was told the smaller nano sim card would be activated within 3 working days. IT IS NOW 18 APRIL and NOTHING has happenend. I have phoned Celldirect NUMEROUS times and the phones just ring. Once I got someone on the phone after the 50th attempt and she said no Telkom Mobile must activate. Telkom Mobile just tells me NO Celldirect must do it. NEVER have I received such BAD service!!! Both Telkom Mobile and Celldirect are *********** beyond understanding!
Thank you for advising us of your query.
We attempted to renew your contract on the Telkom Mobile activation site and received an error notification. We have escalated with the support centre to complete it on our behalf as we are unable to complete the renewal on our end.
We will contact you as soon as feedback is received.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
Selldirect
Thank you for advising us of your query.
We attempted to renew your contract on the Telkom Mobile activation site and received an error notification. We have escalated with the support centre to complete it on our behalf as we are unable to complete the renewal on our end.
We will contact you as soon as feedback is received.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
Selldirect
Thank You for taking the time to notify us of your query.
Regrettably we are unable to activate your line as you have an Outstanding Balance with Telkom, We have previously notified you via sms of this balance and requested that you get in touch with us for payment arrangements.
Only when this amount has been settled would we be able to proceed with the activation/ alternatively you may pay for the full cost of the unit.
We will contact you shortly for payment arrangements.
Kind Regards
Selldirect
Thank You for taking the time to notify us of your query.
Regrettably we are unable to activate your line as you have an Outstanding Balance with Telkom, We have previously notified you via sms of this balance and requested that you get in touch with us for payment arrangements.
Only when this amount has been settled would we be able to proceed with the activation/ alternatively you may pay for the full cost of the unit.
We will contact you shortly for payment arrangements.
Kind Regards
Selldirect