AM
Andries M
1 reviews | Active since Jun 2015
11 Jun 2015, 10:32
No response to activate sim card
This company is quick to sell contracts but their after sales service is non-existent. I have tried in vain to get them to answer a phone to activate my sim card. They are quick to threaten and demand payment for non compliance on the customer's part but they just disappear after concluding a sale.
Helpful (0)
Replies (1)0
Replies (1)
Selldirect's replyOfficial
12 Jun 2015, 09:03Hello andriesmeyer25,
Thank you for bringing this to our attention.
Apologies for the inconvinience caused by our lack of contactability, our lines were intermittently down for the last 2 - 3 days.
We have escalated your query for resolution and once of our consultants will contact you shortly to assist.
Kind Regards,
Selldirect Marketing
Thank you for bringing this to our attention.
Apologies for the inconvinience caused by our lack of contactability, our lines were intermittently down for the last 2 - 3 days.
We have escalated your query for resolution and once of our consultants will contact you shortly to assist.
Kind Regards,
Selldirect Marketing
Selldirect's reply12 Jun 2015, 09:03
Official
Hello andriesmeyer25,
Thank you for bringing this to our attention.
Apologies for the inconvinience caused by our lack of contactability, our lines were intermittently down for the last 2 - 3 days.
We have escalated your query for resolution and once of our consultants will contact you shortly to assist.
Kind Regards,
Selldirect Marketing
Thank you for bringing this to our attention.
Apologies for the inconvinience caused by our lack of contactability, our lines were intermittently down for the last 2 - 3 days.
We have escalated your query for resolution and once of our consultants will contact you shortly to assist.
Kind Regards,
Selldirect Marketing