TM
Tsebo M

1 reviews | Active since Mar 2016

22 Mar 2016, 12:38

No response

I was contacted by Sell Direct to purchase a contract phone(Samsung j Ace) on the 9March16 and as agreed they debited a fee of R90 on the 10th and when i contacted them they said delivery will be made within 7working days.<br> I have contacted them several times with no response or feedback. Not even 1 of their agents or employees have bothered to give me feedback.<br> <br> I'm irritated because I've been waiting for this phone for so long and i'd like to get feedback from them or they must cancel the contract because i'm not going to pay for something I don't have.<br> <br> Thanks

0
Replies (1)
Selldirect
Selldirect's reply22 Mar 2016, 12:44
Official
Hello TM2319,

Thank you for notifying us of your query.

Regrettably, your application has been declined by Telkom's credit vetting department. One of our consultants will contact you shortly to advise further.

Apologies for any frustration caused.

Kind Regards,
Selldirect

Best regards,