No phone delivered after 3 weeks!! Bad Service

I was called by a lovely lady named Imaan,who done an excellent job at selling me the product but after more than three weeks I am yet to receive the phone. R90 has already been debited from my account and If this is the way you guys deal with all of your customers then I'd rather cancel my contract before you start deducting any more funds from my account. after reading all the complaints about this company I seriously faIL to understand why no one has bothered to take this company further. I 'm disgusted at the way you operate and I will take this further if i don't receive my handset very soon.<br> <br> Frustrated customer