NO NUMBER WORKING NO REPLY NO TRACKING MY PARCEL NOTHING

Good day

You sold a telkom contract to me last week and very excited as it is for a birthday but now we still have no idea whats going on where is the parcel, all the numbers i have for selldirect are just ringing and the one says the number does not exist???

I mailed 2 people the one rep**** with there are stock problems?? i was not aware of that the day the contract was made?? The other email stated a tracking number but no company to track it from????????

I have been trying to call them for days not even telkom has another number?

Please can someone contact me in this regards ASAP as it is very unproffesional to have numbers that are not working not even the number they phoned me on???????????