LC
Lydia C

1 reviews | Active since Jul 2015

01 Jul 2015, 14:13

No Delivery received

Sell Direct contact me on the 13th Jun for a deal on a LTE Rooter. I excepted the deal and was promised that it will be delivered within the next 7 days. It is almost 3 weeks and had no delivery. Trying to contact Sell Direct is just no option as their phones just rings. They do not reply on emails, how will I ever activate my rooter if or when I receive it if Sell direct don't answer. I want to know when I will be receiving my order! Telkom also just direct you to Sell Direct as they cannot help me!

0
Replies (1)
Selldirect
Selldirect's reply03 Jul 2015, 10:10
Official
Hello LydiaCrou,

Thank you for bringing this to our attention.

Your application was, until recently, pending with Telkom's Credit Vetting department. We received positive feedback on tuesday and your order was dispatched for delivery.

One of our consultants from the Logistics department will contact you shortly to assist with delivery.

Please accept our apologies for the delay.

Kind Regards,
Selldirect

Best regards,