kP
kamogelo P
1 reviews | Active since Feb 2016
22 Feb 2016, 12:27
no delivery on two accounts
the sell direct call centre is very hard to get a hold of. the call centre agents are qucick to call regarding R99 celphone deals yet when it it time for the handset to be delivered there are always problems. i have been trying to get ahold of sell direct on *** for weeks now with fail this is the second time that i pay R99. this time the agent told me its a telkom deal yet when i call telkom they refer me to sell direct. i am very displeased and i have no idea on how to get my money back. why are the phones ignored? where are the call centre agents who call us to sign up for the silly non-existant deals?
Helpful (0)
Replies (1)0
Replies (1)
Selldirect's replyOfficial
22 Feb 2016, 13:01Hello kamzyphaks,
Thank you for notifying us of your query.
Your application is currently pending feedback from Telkom's Credit Vetting department which has been having system issues. We have been promised feedback on all outstanding responses by this afternoon.
You can expect a call shortly to advise further.
Please accept our sincerest apologies for the delay in delivery.
Kind Regards,
Selldirect Marketing
Thank you for notifying us of your query.
Your application is currently pending feedback from Telkom's Credit Vetting department which has been having system issues. We have been promised feedback on all outstanding responses by this afternoon.
You can expect a call shortly to advise further.
Please accept our sincerest apologies for the delay in delivery.
Kind Regards,
Selldirect Marketing
Selldirect's reply22 Feb 2016, 13:01
Official
Hello kamzyphaks,
Thank you for notifying us of your query.
Your application is currently pending feedback from Telkom's Credit Vetting department which has been having system issues. We have been promised feedback on all outstanding responses by this afternoon.
You can expect a call shortly to advise further.
Please accept our sincerest apologies for the delay in delivery.
Kind Regards,
Selldirect Marketing
Thank you for notifying us of your query.
Your application is currently pending feedback from Telkom's Credit Vetting department which has been having system issues. We have been promised feedback on all outstanding responses by this afternoon.
You can expect a call shortly to advise further.
Please accept our sincerest apologies for the delay in delivery.
Kind Regards,
Selldirect Marketing