No Delivery of Goods - My account has been debited

I accepted a Telkom mobile contract on the 07/09/15, being sold by Selldirect Marketing, my account was debited with the activation fee of R90, and I have yet not received a call or any goods. This is surely a huge ****, and I want my funds returned, and all everything to be cancelled. I have tried calling ***, the line rings continuously with no answer, as well as e-mail [Email Removed] with no response either. This company should be blacklisted.