NV
Nadia V

1 reviews | Active since Jun 2015

26 Jun 2015, 11:40

No delivery of cellphone

I was contacted on 12 June 2015 at about 16:45 for an upgrade on my Telkom mobile phone. I was told delivery would take 5 to 7 working days. Sorry, cant' remember the name of person that phoned. Up to date I have not received any phone. I was told the courier service will contact me on day of delivery, yet no call! When trying to call ***, I don't get any answer! Can someone please get back to me as soon as possible as I am going on leave! Thank you

0
Replies (1)
Selldirect
Selldirect's reply03 Jul 2015, 09:59
Official
Hello NiXaVi,

Thank You for taking the time to notify us of your query.

We have been experiencing high call volumes, apologies for the inconvenience caused.

You handset was delivered, your activation will be processed right now.

Kind Regards
Selldirect