1 reviews | Active since Dec 2017
No client service relations at all
I ,as many before me ,had an contract with Telkom. This info on some or other way got into the hands of these ************ people,whom misrepresented themselves as being agents of Telkom offering me an upgrade.Sell direct.I took it,ever since receipt, I cannot get the phone(sim card) to be activated.Phoning the call center number resulted in many different excuses and no assistance to me as customer.Lately the calls are just hung up,without answering me.These people to my mind commits something ******* if they state that they are from Telkom and is not true.Further ,they does not have any client service relations at all.If they wish to respond ,please do so at ********** am taking this matter further on a serious note.
J Montgomery
Thank you for informing us about your query.
We can confirm that both lines were activated on 12.12.17 and 15.12.17 respectively. We had a few system issues which caused a bit of a delay in our processing schedule. One of our support supervisors has been in touch with you to assist with a resolution.
Please accept our sincerest apologies for any frustration the delay has caused.
Kind Regards,
SDM Team
Thank you for informing us about your query.
We can confirm that both lines were activated on 12.12.17 and 15.12.17 respectively. We had a few system issues which caused a bit of a delay in our processing schedule. One of our support supervisors has been in touch with you to assist with a resolution.
Please accept our sincerest apologies for any frustration the delay has caused.
Kind Regards,
SDM Team
