VN
Veroshka N
1 reviews | Active since May 2022
02 Jul 2022, 14:22
New contract instead of upgrade
I was told that my existing Telkom contract would now include with 50 minutes all network minutes with NO additional charges instead its a new contract altogether. Very devious... I constantly asked the consultant if there were any additional charges and she advised no.
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Selldirect's replyOfficial
14 Jul 2022, 11:10Thank you for advising us of your query.
Your complaint was escalated with our resolutions team who found that the sales call was above board and that the sales consultant did advise you of all mandatory disclosures.
Kind Regards,
SDM Team
Your complaint was escalated with our resolutions team who found that the sales call was above board and that the sales consultant did advise you of all mandatory disclosures.
Kind Regards,
SDM Team
Selldirect's reply14 Jul 2022, 11:10
Official
Thank you for advising us of your query.
Your complaint was escalated with our resolutions team who found that the sales call was above board and that the sales consultant did advise you of all mandatory disclosures.
Kind Regards,
SDM Team
Your complaint was escalated with our resolutions team who found that the sales call was above board and that the sales consultant did advise you of all mandatory disclosures.
Kind Regards,
SDM Team