Modem Delivered but SIM still not activated

Having finally received my LTE-A Modem early on the 22nd of January 2015, I gave the courier my proof of residence and a copy of my ID and was told that my sim card would be activated within 24 hours... Well, here i am well over 76 hours later and it is STILL not activated. Telkom say i have to speak to selldirect, but neither of their numbers listed on the website or given to me by Telkom get answered!!<br> <br> PLEASE can someone activate my sim card! I've already lost several days worth of internet access and I've spent hours and hours on the phone trying to get ANYONE to activate it!