Misleading, ********* and ********** !!!

<p>I have been on a month to month contract with 8ta for the past 4+ years and was contacted by Selldirect informing me of a very special upgrade that would only cost me an extra R100 per month.</p> <p>After consideration I decided to go ahead with the "upgrade" </p> <p>Upon instalation and configuration of the new Wifi Router and Sim card and spending more than 50min of MY airtime on the line with Telkom, it was discovered that my residential adress is not covered by this particular network.</p> <p> </p> <p>NOW i am told that my previous contract canot be re-instated? This is absolutely unacceptable and I am NOT going to settle for these unacceptable excuses. </p> <p> </p> <p>I want this upgraded contract cancelled immediately and I want my previous contract re-instated.</p> <p> </p> <p>As a result of YOUR misleading sales consultant, I now have NO internet access and have been told that you cannot re-instate my previous contract. How on earth do you sell a customer something without making sure that the service is actually available and then because of YOUR neglegance I get told that I have to take out a new contract.</p> <p> </p> <p>I want this matter resolved and look forward to your response.</p>