misleading info provided

<p>Good day</p> <p>I received a call on Monday 17th July from a guy stating he was calling from Telkom Mobile. I was due for an upgrade and continued with processing the upgrade. I received the cellphone on Thursday 19th July but I haven’t received any contract agreement for Telkom nor a warranty. The only information the box had was a brochure for Sell direct which wasn’t mentioned once when the guy called. My sim existing sim card has since been discontinued. Telkom is unable to assist and I'm unable to get hold of anybody from Sell direct.</p> <p>The information provided was misleading. I'm still within my cooling off period and as per the CPA, I am well within my right to cancel due to deceptive representation by the call centre agent who called. I would like to cancel the contract.</p> <p>Can somebody please contact me asap? </p>