1 reviews | Active since Oct 2012
MISLEADING AND BAD SERVICE
I HAD A DATA CONTRACT WITH 8TA AND WAS PAYING R199.00 A MONTH FOR TWENTY FOUR MONTHS. I GOT CALL FROM AN AGENT FROM SELLDIRECT. THE AGENT TOLD ME THAT MY 8TA CONTRACT HAD EXPIRED AND ON BEHALF OF TELKOM THEY ARE OFFERING A BETTER CONTRACT. ONCE HE TOLD ME A INCREASE PRICE I REJECTED IT. HOWEVER HE SETTLED FOR THE PRICE OF R199.00 PER MONTH FOR A 5GB DAYTIME DATA WITH OVERNIGHT DATA WHICH I DONT REMEMBER HOW MUCH. I AGREED BUT NOW I GET AN INVOICE OF R279.00 INSTEAD OF R199.00. I AM NOT PREPARED TO PAY 279.00 AS I WAS HAPPY WITH MY CONTRACT (MONTH TO MONTH USING MY SIM CARD ON A ****LE). THE DELIVERY NOTE FROM SELLDIRECT DOES NOT HAVE ANY CONTACT NUMBER ONLY MY DETAILS AND ACCOUNT NUMBER. THIS IS DAYLIGHT ROBBURY AND SELLDIRECT IS TAKING CUSTOMERS FOR GRANTED. I GOOGLED THEIR WEBSITE AND THEY HAVE A NUMBER AS *** WHICH DOES NOT EVEN RING. IT JUST DEAD...ARE THESE SELLDIRECT PEOPLE THINK THAT WE ARE IDIOTS OR WHAT? I WOULD LIKE THEM TO CONTACT ME TO CANCEL THIS '****'. I AM CONTACTING TELKOM TO COMPLAINT ABOUT TH IS BEHAVIOUR FROM SELLDIRECT. HELLOPETER IS MY ONLY HOPE AGAINST MISLEADING BUSINESSES LIKE SELLDIRECT
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Thank You for taking the time to notify us of your query.
We are currently investigating your order and will provide you with feedback soonest.
One of our consultants will contact you right now to assist and resolve.
Kind Regards
