mislead public

<p>I was contacted by Sell Direct. I was told that my Telkom contract was due for an upgrade. Was offered a new upgrade. On receiving my first account from Telkom, I noticed I was charged an upgrade fee for taking an upgrade too early (which I was not informed of by sell direct). </p> <p>I have been noticing extra call charges to the account. I was told by Telkom that my contract does not allow for calls to other networks only Telkom to Telkom calls are free. If I had know that I would be charged extra for calls to other networks over and above my contract fees, I would not have accepted this contract at all. </p> <p>I phoned sell direct today and asked them why i wasnt told that I would be charged for these calls, the agent informed me that they only tell customers what they are selling not information which is unnecessary. I said it was intentional mis information.</p> <p>I know for a fact that when sell direct called to offer me this contract, I stated: "are there any hidden costs" and was told "No there arent". This is absolutely ridiculous.</p> <p>I am angry, as I have to purchase an extra contract which will allow me a voice bundle to other networks.</p> <p>I will not allow Sell direct to dupe me again. They intentionally mislead the public</p>