1 reviews | Active since Nov 2014
Marketing Issues
Selldirect contacted me in Non 2015 and offered me a phone with talktime and data for an amount of R129 p/m with Telkom.<br> I told the salesperson that I already have a R99 contract with Telkom. He then said that the R99 contract will be automatically be cancelled and that the R129 contract will commence. A lady from Selldirect phoned me in Jan2016 to activate the new number and I told her that I don't want to change to the new number. She told me that it is a separate contract and that I have to pay the R99 and R129 p/m. Why would I want 2 cell numbers.<br> She said that she will ask for the telephone recording to verify the contract, up to now no reply from Selldirect.<br> They don't even answer their phones at Customer Care. What is wrong with Selldirect. You guys better fix this mess.
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience caused.
You have been in contact with our Disputes department and all has been resolved.
You line will be active within today
Kind Regards
Selldirect
Best regards,
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience caused.
You have been in contact with our Disputes department and all has been resolved.
You line will be active within today
Kind Regards
Selldirect
Best regards,
