NN
Nyiko N
1 reviews | Active since Sept 2015
03 Sept 2015, 12:57
**** about benefits
You have sold me an Upgrade, telling me you will give me 1gig extra for 3 months, which means I would receive 2gig X3 thereafter continue normally on 1 Gig. You promised on the 20th August that my query is resolved, yet until now you have not kept to your promise.<br> <br> I want this contract cancelled for false information and breach of contract. You have received payment from me and you do not care about my dispute as logged on the 17 August. I want this account closed and a letter I confirmation be sent to me with immediate effect.
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Selldirect's replyOfficial
07 Sept 2015, 09:19Hello APOSTLEG1,
Thank You for taking the time to notify us of your query.
As discussed with our disputes department, you should be receiving an extra 1GB Data on your contract for the 1st 3 months.
We have escalated your query with Telkom and someone from Telkom will contact you shortly to resolve your query and add that extra 1GB data on your contract.
Kind Regards
Selldirect
Thank You for taking the time to notify us of your query.
As discussed with our disputes department, you should be receiving an extra 1GB Data on your contract for the 1st 3 months.
We have escalated your query with Telkom and someone from Telkom will contact you shortly to resolve your query and add that extra 1GB data on your contract.
Kind Regards
Selldirect
Selldirect's reply07 Sept 2015, 09:19
Official
Hello APOSTLEG1,
Thank You for taking the time to notify us of your query.
As discussed with our disputes department, you should be receiving an extra 1GB Data on your contract for the 1st 3 months.
We have escalated your query with Telkom and someone from Telkom will contact you shortly to resolve your query and add that extra 1GB data on your contract.
Kind Regards
Selldirect
Thank You for taking the time to notify us of your query.
As discussed with our disputes department, you should be receiving an extra 1GB Data on your contract for the 1st 3 months.
We have escalated your query with Telkom and someone from Telkom will contact you shortly to resolve your query and add that extra 1GB data on your contract.
Kind Regards
Selldirect