NM
Naledi M

1 reviews | Active since Jan 2020

24 Jan 2020, 09:16

Irritated by telkom selldirect

I just wrote a review in regards to the bad service from telkom selldirect and in less than a minute I received a call and they are offering me the same router deal they offered me 4 days back. Apparently the lady that spoke to me advised that she cannot see on her side that the data and router deal has been offered to me 4 days back meaning they have no records of that..... I'm so ****ed

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Replies (1)
Selldirect
Selldirect's reply09 Apr 2020, 08:24
Official
 Thank you for advising us of your query.

Unfortunately we were unable to deliver your package on your requested date due to a number of checks that need to be done before delivery can take place. It is for this reason that we specify that delivery will take place within 7 to 10 business days, taking into consideration the region we are delivering in and how often the area is serviced.

Please accept our sincerest apology for any frustration caused by delays.

Kind Regards,
SDM Team