1 reviews | Active since May 2017
incorrect product
I initially signed up with Telkom for a cellphone contract. When time came for me to renew my contract I was contacted by your company for this. I decided to go ahead and upgrade but changed the terms of my contract and now I have endless issues with the below:
3000 min for Telkom mobile numbers and Telkom fixed landlines
· 50SMS per day
· 1GB all network data
· 2GB Telkom mobile data for whatsapp, BBM and viber
· 69c per min out of bundle rate to other networks on per sec billing
I am now being billed by Telkom for all calls made to Telkom Mobile & Telkom fixed landline numbers which wasn't what I agreed upon.
I initially dealt with ***hri & got confirmation via email from Pierre Christian (the call centre team leader) I would appreciate a call back from either of them or any other manager to discuss the query above.
