I was charged for a free router. They enver answer their phones or respond to emails.

<p>A Selldirect representative phoned me and told me I was eligible for a data contract upgrade.</p> <p>Over the phone, I was told the device was free.</p> <p>I was emailed details of the package, which clearly indicate that the router is included in the package for no extra fee.</p> <p> </p> <p>I agreed to the contract, but to my surprise, I am being charged extra each month for the router.</p> <p>I have attempted to phone their switchboard multiple times but not a single call was answered.</p> <p>I have emailed them but not a single response.</p> <p> </p>