NS
Nerice S
1 reviews | Active since Jul 2015
15 Jul 2015, 16:05
I do not accept your response
Selldirect, <br> You took 11 days to respond to my complaint logged on 3 July. You then totally ignore my second complaint that was sent on 8 July. <br> I do not accept your response that you have now \activated"my sim card - I SENT YOU CANCELLATION ON 8 JULY!!!!!<br> An apology will NOT be accepted from me. I want ACTION on my 8 July complaint!!!!<br> """
Helpful (0)
Replies (1)0
Replies (1)
Selldirect's replyOfficial
25 Jul 2015, 10:08Hello nerice.swanepoel,
Thank You for contacting us once again.
We have spoken to Mr Swanepoel (the client) on the 15.07.2015 just after 2pm and Mr Swanepoel advised that we may proceed to activate the line.
Kindly speak to Mr Swanepoel regarding the activation.
We will make contact with Mr Swanepoel to confirm that all is resolved.
Kind Regards
Selldirect Team
Thank You for contacting us once again.
We have spoken to Mr Swanepoel (the client) on the 15.07.2015 just after 2pm and Mr Swanepoel advised that we may proceed to activate the line.
Kindly speak to Mr Swanepoel regarding the activation.
We will make contact with Mr Swanepoel to confirm that all is resolved.
Kind Regards
Selldirect Team
Selldirect's reply25 Jul 2015, 10:08
Official
Hello nerice.swanepoel,
Thank You for contacting us once again.
We have spoken to Mr Swanepoel (the client) on the 15.07.2015 just after 2pm and Mr Swanepoel advised that we may proceed to activate the line.
Kindly speak to Mr Swanepoel regarding the activation.
We will make contact with Mr Swanepoel to confirm that all is resolved.
Kind Regards
Selldirect Team
Thank You for contacting us once again.
We have spoken to Mr Swanepoel (the client) on the 15.07.2015 just after 2pm and Mr Swanepoel advised that we may proceed to activate the line.
Kindly speak to Mr Swanepoel regarding the activation.
We will make contact with Mr Swanepoel to confirm that all is resolved.
Kind Regards
Selldirect Team