Horrible Service From Sell Direct

I did an application online via the Telkom Mobile website for a deal for a Samsung S6. A few days later, I was contacted by Sell Direct, a third party company, who sells for Telkom Mobile. They asked for an initial debit of R90 before my application can be processed. My money has been debited already, and I still have not received any feedback 5 days later. All attempts to contact Sell Direct have failed - they simply do not answer their phones. I've also contacted Telkom directly, who claim that they have never received my application, and have no records of my contract application.<br> <br> I am still waiting for at least an sms confirming the status of my application.