sS
symaxbee S

1 reviews | Active since Mar 2009

12 May 2015, 11:54

HORRIBLE SERVICE - COME COLLECT YOUR PHONE

Dear Customer Service<br> <br> Just my luck, I decided to take up a contract with Telkom via Sell Direct not knowing it will be a BAD DECISION<br> <br> My phone took 2 weeks before it was delivered within 1-5 days as promised, <br> <br> Then when I finally got it as it was sold to me, it will be active, ITS NOT!!!!<br> <br> I have a 7 days cooling period which you can use to take back your phone because I dont do business with people who dont know customer service.<br> <br> I wil rather stay with my BB thank you<br> <br> your *** is forever ringing which only shows me that in future if I have any billing queries they will never be resolved

0
Replies (1)
Selldirect
Selldirect's reply12 May 2015, 13:39
Official
Hello symaxbee,

Thank You for taking the time to notify us of your query.

We are experiencing huge call volumes and sincerely apologize for all inconvenience and frustration caused.

One of our consultants will contact you right now to assist and resolve.

Kind Regards
Selldirect Team