Give us all billing details before we take the contract!!
<p>Being under pressure as a varsity student, & selldirect has made my 2017 a stressful year. i upgraded my telkom contract to a samsung galaxy core prime with Selldirect, and they gave me a dual sim device samsung device, which i did not ask for, nor did they explain to me that it was a dual sim. But they refused to take it back saying that i had opened the box, but really how do you see that the device is not what you thought if you dont open the box? but i had to focus and leave that.</p> <p> </p> <p>Now im having issues with billing its only been two months and its been over R1500 each month but i thought the contract was worth R169 p/m. I cannot afford all this stress can i please be relieved this. My previous contract with Telkom never came to this amount. I do not know whats more stressful school or holding a contract with Selldirect</p>
Thank you for advising us of your query.
By the sounds of your description you are spending above your subscription, you will have been advised that your account has a R500 spend limit which you can manage yourself. One of our consultants will get in touch with you and assist with a querying your bill with Telkom's billing department.
Kind Regards,
SDM Team
Thank you for advising us of your query.
By the sounds of your description you are spending above your subscription, you will have been advised that your account has a R500 spend limit which you can manage yourself. One of our consultants will get in touch with you and assist with a querying your bill with Telkom's billing department.
Kind Regards,
SDM Team
I was actually not advised about a R500 spending limit. Nor was i advised on activation fees which i am billed for including for one of my other devices which is not even activated. Basically its just occupying space in my home. I am highly displeased with the service at Selldirect. I would not recommend it at all.
I was actually not advised about a R500 spending limit. Nor was i advised on activation fees which i am billed for including for one of my other devices which is not even activated. Basically its just occupying space in my home. I am highly displeased with the service at Selldirect. I would not recommend it at all.