SM
Samantha M
1 reviews | Active since Mar 2020
13 Oct 2022, 09:51
********** contract open on my name and no customer service nothing no answers nothing
Sell direct agents open unauthorized contract on my name and they cover up they staff dishonesty ********** contracts then they list your name on itc no one has ever come back to me with the correct proof or try to assist me in my complaint nothing at all I'm still waiting for a call for answers nothing I don't want anything from you just to clear a contract that is on my name that I don't have a phone of or a contract of my last contract end November that I paid every month I need answers stop being ***ards and own up to your mistakes and make your wrongs write as I'm a customer that have the right to be assisted in a manner that needs to be not been treated like you have not eat my money for 7 years
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Selldirect's replyOfficial
14 Nov 2022, 12:19Thank you for advising us of your query.
You logged a complaint with Telkom in 2021, all calls we sent both to you and Telkom all confirming that the sales call was indeed above board.
You logged another complaint on the 3rd of October and calls were again emailed to you.
Please check your spam/junk folder for the calls as at this point calls were sent to you 3 separate times.
Our resolutions team will be in touch to confirm that calls have been received.
Kind Regards,
SDM Team
You logged a complaint with Telkom in 2021, all calls we sent both to you and Telkom all confirming that the sales call was indeed above board.
You logged another complaint on the 3rd of October and calls were again emailed to you.
Please check your spam/junk folder for the calls as at this point calls were sent to you 3 separate times.
Our resolutions team will be in touch to confirm that calls have been received.
Kind Regards,
SDM Team
Selldirect's reply14 Nov 2022, 12:19
Official
Thank you for advising us of your query.
You logged a complaint with Telkom in 2021, all calls we sent both to you and Telkom all confirming that the sales call was indeed above board.
You logged another complaint on the 3rd of October and calls were again emailed to you.
Please check your spam/junk folder for the calls as at this point calls were sent to you 3 separate times.
Our resolutions team will be in touch to confirm that calls have been received.
Kind Regards,
SDM Team
You logged a complaint with Telkom in 2021, all calls we sent both to you and Telkom all confirming that the sales call was indeed above board.
You logged another complaint on the 3rd of October and calls were again emailed to you.
Please check your spam/junk folder for the calls as at this point calls were sent to you 3 separate times.
Our resolutions team will be in touch to confirm that calls have been received.
Kind Regards,
SDM Team