SM
Samantha M

1 reviews | Active since Mar 2020

10 Aug 2022, 19:43

********** contract ***

I'm so disappointed and disgusting with sell direct that you continue with false information regarding the ********** contracts that was open on my name and the incorrect dates that you say that I open contract and complaint no one has ever phoned me or ask me my side of the story all false information that your agents has captured on the system and no one has listen to the recordings that I have had with the agents this shows the telkom cover up for the dishonest staff that exployed innocent clients by opening ***** contracts and make us feel that we wrong Brandon skosans has cleared a balance of one of the ********** contacts of 068 that was open because he could seen the wrong this agents has done clearly no one of telkom cares about the integrity of telkom nor customer service as my you just reply on my post with wrong dates and information but no one has contacted me for the truth and real information I want my name clear as I will go to the ombuds consumer to clear my name as ********** contract that was open on my name and my name black listed I want my name clear and nothing to do with telkom and his skelem dishonest staff clear my name

0
Replies (2)
Selldirect
Selldirect's reply17 Aug 2022, 11:26
Official
Thank you for advising us of your complaint.

As previously stated, we are unable to cancel the line unless the device in your possession is returned. The stock Selldirect purchases is bought through Telkom however belongs solely to Selldirect Marketing. In store agents are therefore unable to advise you to keep SDM stock as they do not have control of those items.

Kind Regards,
SDM Team
SM
Samantha M's update22 Aug 2022, 11:54
Reviewer Update
I don't have the phone in my possession the p 30 was returned to you on the 10 June 2020 I only have a current contract phone of the p40 that ends in November 2022 why don't you take you staff to task that is dishonest why must my name been dragged and listed on the itc for your staff that is creating ********** contracts and changes dates on your side ask Randall and tasneem were the phone is I don't have it