EB
Erané Botes

1 reviews | Active since Dec 2018

06 Aug 2021, 10:56

***** and theft!

These people are *******! They changed contract without my permission. After they admit their mistake they still debit the money off my account. Now my number has been canceled and will take up to 30 days to reconnect it with telkom. All my banking etc is on this number. And when I call them the first thing they tell me is to call telkom for THEIR *****up. Telkom can't help me either so i am sent back and forth between them and telkom. Telkom should not use them as a third party as they are ruining telkoms reputation.

0
Replies (1)
Selldirect
Selldirect's reply24 Aug 2021, 12:53
Official
Thank you for advising us of your query.

Your matter has been escalated with Telkom for urgent resolution.

As soon as the line is cancelled, a case will be logged with billing to refund any monies collected.

Please accept our apologies for any frustration the situation has caused.

Kind Regards,
SDM Team