1 reviews | Active since Sept 2013
Follow up on return
<p>Hi</p> <p> </p> <p>Can you please contact me regarding a return to Selldirect, which I have tried to get feedback on from Telkom. They say they have no record of it and have requested a reference number.</p>
Thank you for advising us of your query.
We have investigated and can confirm that your unit was received at the warehouse and cancellation was requested with Telkom on 26.07.17. Please note it takes Telkom 21 business days to process a cancellation request. Your line was ceased on 04.08.17, one of our consultants will contact you shortly to provide you with the cancellation case number.
Apologies for the delay in feedback.
Kind Regards,
SDM Team
Best regards,
Thank you for advising us of your query.
We have investigated and can confirm that your unit was received at the warehouse and cancellation was requested with Telkom on 26.07.17. Please note it takes Telkom 21 business days to process a cancellation request. Your line was ceased on 04.08.17, one of our consultants will contact you shortly to provide you with the cancellation case number.
Apologies for the delay in feedback.
Kind Regards,
SDM Team
Best regards,