Feel I have been ****med

About 2weeks ago I was contacted by consultant from selldirect asking me about my upgrade renewing my telkom contract to a newer device I asked him about a certain model which was the Huawei P10 lite which he told me was not on the promo of 269 a month and said telkom was offering a newer device which was a Huawei Nova for R219 a month I asked about the specs of the phone and was that the device had 4Gb ram but only has 3Gb ram and I told the consultant that I didn't have time to go into a Telkom store because I was always busy and thought having it delivered would be great but delivery was also not on time was scheduled for the 21st of the 9th month just to arrive a few days later I took the device and the following day I unpacked the phone which was the 29th of September 2017 put in SIM nothing happened tried calling the number on there booklet how many times but to my amazement still nothing if this is the case I feel I have been ****med by this company and why does Telkom give out our numbers to outsource companies I'm very dissatisfied and dissappointed with Telkom and the service of this company