JS
Joseph S
1 reviews | Active since Sept 2015
22 Sept 2015, 12:36
FEEDBACK OR CALL BACK
MY NAME IS JOSE<br> <br> I RECEIVED A CALL FROM SELL DIRECT OFFERING ME A CONTRACT PHONE FROM TELKOM MOBILE. THE LADY SAID IF I PAY R99 MY CONTRACT WILL BE PROCESSED IMMEDIATELY AND WILL RECEIVE A CALL FORM A COURIER COMPANY WITHIN 7 DAYS OF PAYMENT. I AGREED WITH THEM, 7 DAYS PASSED, I CALLED THEM SEVERAL TIMES AND THEY PROMISED TO CALL ME BACK LAST WEEK FRIDAY, UNTIL NOW NOTHING FROM THEM.<br> <br> I CALLED THEM SINCE YESTERDAY NO ONE IS PICKING UP THE PHONE ***.
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Selldirect's replyOfficial
23 Sept 2015, 14:21Hello sekhotomj,
Thank you for bringing this to our attention.
Your application was pending with Telkom's credit vetting department. We received confirmation yesterday that the vetting had been approved and your handset was dispatched late last night.
We have escalated with the logistics department and you can expect a call shortly to make delivery arrangements.
Please accept our sincerest apologies for the delay.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
Your application was pending with Telkom's credit vetting department. We received confirmation yesterday that the vetting had been approved and your handset was dispatched late last night.
We have escalated with the logistics department and you can expect a call shortly to make delivery arrangements.
Please accept our sincerest apologies for the delay.
Kind Regards,
SDM Team
Best regards,
Selldirect's reply23 Sept 2015, 14:21
Official
Hello sekhotomj,
Thank you for bringing this to our attention.
Your application was pending with Telkom's credit vetting department. We received confirmation yesterday that the vetting had been approved and your handset was dispatched late last night.
We have escalated with the logistics department and you can expect a call shortly to make delivery arrangements.
Please accept our sincerest apologies for the delay.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
Your application was pending with Telkom's credit vetting department. We received confirmation yesterday that the vetting had been approved and your handset was dispatched late last night.
We have escalated with the logistics department and you can expect a call shortly to make delivery arrangements.
Please accept our sincerest apologies for the delay.
Kind Regards,
SDM Team
Best regards,