1 reviews | Active since Jun 2011
Fast delivery but slow Activation
I received my upgrade on my Telkom Mobile contract after battling for 3 months. Was told delivery between 7 and 10 days, I got the phone I wanted in 2 days which was remarkable. Now a week later, the new sim is not activated as yet. I called yesterday and was told that it was activated just after 12.00 but nothing on my side, I was told by the agent that she would have the activations department do it immediately as it seems to have failed. Still nothing, I have tried calling today but after the voice recording the number just rings and rings and rings. I have already lost 3 months of unlimited data offered on this promotion and now another week due to non activation, will I wait another 3 months?
Thank you for notifying us of your query.
Unfortunately, we received an error when we tried processing your application and had to escalate with Telkom's support centre. We are awaiting feedback as to the status of your application.
You can expect a call shortly to advise further.
Please accept our sincerest apologies for the delay.
Kind Regards,
SDM Team
Thank you for notifying us of your query.
Unfortunately, we received an error when we tried processing your application and had to escalate with Telkom's support centre. We are awaiting feedback as to the status of your application.
You can expect a call shortly to advise further.
Please accept our sincerest apologies for the delay.
Kind Regards,
SDM Team