KM
Kutaza M
1 reviews | Active since Jul 2015
02 Jul 2015, 16:34
False Promises
I was promised a 2G day cap and 1.5G night surfing data per month.<br> <br> I received my Huwaei mediapad youth tablet upon tempting to activate my sim card I was told by Fatima that the contract was for 500MB for R99 a month.<br> <br> However when Alfanso sold the contract to me he promised that I would receive 2G of data and 1.5G of night surfing data for R99 per month. <br> Alfanso also told me that the media pad would have a flash but it does not have it.
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Selldirect's replyOfficial
03 Jul 2015, 10:04Hello kutazamapipa,
Thank you for bringing this to our attention.
Your query has been escalated with the Disputes Department where a call evaluation will be done.
Once concluded, a consultant from the Disputes Department will contact you to advise on their findings and provide you with resolution.
Kind Regards,
Selldirect
Thank you for bringing this to our attention.
Your query has been escalated with the Disputes Department where a call evaluation will be done.
Once concluded, a consultant from the Disputes Department will contact you to advise on their findings and provide you with resolution.
Kind Regards,
Selldirect
Best regards,
Selldirect's reply03 Jul 2015, 10:04
Official
Hello kutazamapipa,
Thank you for bringing this to our attention.
Your query has been escalated with the Disputes Department where a call evaluation will be done.
Once concluded, a consultant from the Disputes Department will contact you to advise on their findings and provide you with resolution.
Kind Regards,
Selldirect
Thank you for bringing this to our attention.
Your query has been escalated with the Disputes Department where a call evaluation will be done.
Once concluded, a consultant from the Disputes Department will contact you to advise on their findings and provide you with resolution.
Kind Regards,
Selldirect
Best regards,