JP
Johann P

1 reviews | Active since Mar 2014

04 Dec 2015, 15:21

False Advertising and Unhelpfull Staff

Myself and my wife got a new Telkom contract through Selldirect (our second year with them). Firstly they delivered only one phone and a bag full of excuses. We received the 2nd phone today... a week later. We had confirmation in email that from now untill end of March next year we both have unlimted Telkom data... awesome... so I started downloading and basically using my unklimited data... only to find out today, Telkom throttles you at 10GB<br> <br> Shafiek never mentioned that, so now we are bound to 2 x contracts for 2 years that we are not really happy with.<br> <br> So... Selldirect and Telkom put together is dishonest in their packages (Selldirect on their own is fairly useless as it is).

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Replies (1)
Selldirect
Selldirect's reply07 Dec 2015, 09:34
Official
Hello obelix112za,

Thank You for taking the time to notify us of your query.

Please accept our sincerest apologies for all inconvenience and frustration caused.

We are investigating your query as we speak and will provide you with feedback withing 24-72 work hours.

Kind Regards
Selldirect